FAQs

Got questions about shopping for premium men's bottom wear at Of-Note? We've got answers!

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Orders & Shopping

How do I place an order on Of-Note?

Browse our premium men's bottom wear collection, select your size, add items to cart, and complete checkout. We accept UPI, credit/debit cards, digital wallets, and Cash on Delivery (COD) across India.

What payment methods do you accept?

We accept UPI, credit and debit cards, popular digital wallets, and COD for eligible orders within India.

Can I modify or cancel my order after placing it?

Contact us within 2 hours of placing your order at contact@ofnote.in. We will do our best to accommodate changes or cancellations before dispatch.

Sizing & Fit

How do I choose the right size?

Refer to the size chart on each product page. Our fits are designed as relaxed streetwear—true to size with room to move. Measure your waist and compare with our chart before ordering.

Are Of-Note products true to size?

Yes. Most customers report our bottoms as true to size with a comfortable relaxed fit. Check individual product descriptions for fit notes (relaxed, regular, etc.).

What if the fit isn't right?

We offer a 7-day return policy. If the size doesn't work, initiate a return from your account or contact us—we'll arrange a free pickup.

Shipping & Delivery

How long does shipping take?

Orders are processed within 1–2 business days. Delivery across India typically takes 3–7 business days depending on your location.

Do you offer free shipping?

Yes, we offer free shipping on orders within India. Shipping charges, if any, are shown at checkout before you pay.

Do you ship internationally?

Currently we ship within India only. We're expanding—follow us on social for updates on international delivery.

How can I track my order?

Once your order ships, you'll receive a tracking link via SMS and email. You can also track from your account under Orders.

Returns, Exchanges & Refunds

What is your return policy?

We offer a 7-day return policy from the date of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.

How do I return an item?

Log in to your account, go to Orders, and select Return—or email contact@ofnote.in. We arrange free pickup for eligible returns.

How long do refunds take?

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount is credited to your original payment method.

Which items cannot be returned?

Innerwear and clearance/sale items marked as non-returnable cannot be returned unless defective.

Products & Care

What materials are Of-Note products made from?

Our bottoms use premium cotton, cotton blends, and cargo-specific fabrics selected for durability, breathability, and comfort. Material details are listed on each product page.

How should I care for my Of-Note bottoms?

Machine wash cold with similar colors. Tumble dry low or line dry. Do not bleach. Iron on low heat if needed. Follow the care label on each garment.

How do I contact customer support?

Email contactinfo@ofnote.in or WhatsApp +91-62906 65415. We typically respond within 24 hours on business days.

Still have questions? We're here to help! Reach out anytime — your satisfaction with our men's bottom wear is our priority.